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Hotel · Santiago · Santiago Metropolitan

Nh Collection Santiago Casacostanera

A modern 4-star hotel in Santiago's Vitacura district, steps from shopping and dining.

  • Located near Costanera Center and friendly urban parks
  • Spacious, modern rooms with premium amenities
  • Pet-friendly with fitness centre and restaurant
8.4 Great 2286 reviews Booking.com 8.4 · 2286 reviews

About

Nh Collection Santiago Casacostanera

NH Collection Santiago Casacostanera is a 4-star hotel in Santiago's Vitacura neighbourhood, known for its residential feel and proximity to commercial centres. The hotel offers a range of amenities, including a fitness centre, restaurant, and 24-hour reception, all within easy reach of parks and cultural spots like the Sculpture Park Museum.

Rooms are designed for comfort, featuring soundproofing, air conditioning, minibars, and tea and coffee facilities. Suites add extras like balconies and coffee machines. The hotel's location is a highlight, with guests noting easy walking access to shopping, dining, and the Costanera Center mall.

  • No smoking on site
  • Wi-Fi
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • Rooms/ Facilities for disabled

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Prime location near Costanera Center — Guests consistently mention the hotel's proximity to a large mall, parks, and commercial areas, making it easy to explore Santiago on foot.
  • Spacious, modern rooms — Rooms are described as brand-new, comfortable, and well-equipped, with premium beds and views.
  • Professional and helpful staff — Service is highlighted in reviews, with particular praise for morning staff helpfulness.
  • Great dining options nearby — The culinary scene around the hotel is a standout, with guests recommending spots like Sottovoce for excellent meals.

Worth weighing

4 to weigh
  • Check-in is limited to late afternoon — Check-in is only available from 15:00 until 23:59, which may be inconvenient for early arrivals.
  • No parking on site — The hotel does not offer its own parking, so guests arriving by car may need to find nearby options or use the paid airport shuttle.
  • Some rooms may face noise — Although rooms are soundproofed, the hotel's location near busy commercial areas could still result in ambient noise for some guests.
  • Limited breakfast style — Breakfast is à la carte rather than a buffet, which some guests might find less extensive than expected.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Premium Room

  • 1 King-size bed

Junior Suite

  • 1 King-size bed,1 Double bed,2 Single beds
  • Free Wi-Fi
  • Shower
  • Coffee machine
  • Balcony

Superior Double Room

  • 2 Single beds or 1 Double bed,2 Single beds or 1 King-size bed,1 King-size bed
  • With view
  • Free Wi-Fi
  • Shower
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Lift
  • Non-smoking rooms
  • Rooms for disabled guests
  • Wheelchair access
  • Allergy-free rooms
  • Luggage storage
  • Key card access

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours & ticket assistance
  • Paid airport shuttle

Room amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Tea and coffee facilities
  • Soundproofed rooms
  • Flat-screen TV
  • Free toiletries
  • Electric kettle
  • Ironing facilities
  • Parquet floor

Food & Fitness

  • Restaurant
  • Fitness centre

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.4
Great 2286 reviews

Guest-rated 8.4/10 from 2,286 reviews

Booking.com · 8.4 · 2286 reviews
8.4Verified guest

“The brand-new rooms with central heating, flat-screen TV, and mini fridge were great. The setting was lovely and close to a nice urban park.”

8.4Verified guest

“The room was new and fairly spacious, and the staff were professional. The location was stunning and not far from Galeria de arte Mundo Sur, with shops and stores just across the street.”

8.4Verified guest

“I loved this place! My room was amazing, and the breakfasts were perfect – no buffet, just order what you want. The staff, especially in the morning, were super helpful. The location is perfect, right in the middle of everything. Can't recommend it enough.”

8.4Verified guest

“The hotel has comfortable rooms with modern amenities.”

8.4Verified guest

“The food scene nearby is unbeatable – I had excellent red meat at Sottovoce, just a short walk away. The room was spacious and clean.”

8.4Verified guest

“I had a wonderful time attending a wedding, and the comfortable room exceeded my expectations. It was spacious and clean.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Shopping & Dining: The hotel sits near the Costanera Center, a large mall with a diverse range of restaurants and shops, all within walking distance.

Culture: The Sculpture Park Museum is about a 10-minute drive away, and the Galeria de arte Mundo Sur is also close by.

Parks & Recreation: Guests mention the hotel being near a friendly urban park, ideal for a stroll.

Nueva Costanera 3900, Santiago, Santiago Metropolitan, Chile

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
96 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 until 23:59, and check-out is at 12:00.

Are pets allowed at the hotel?

Yes, pets are allowed.

Does the hotel have parking?

The hotel does not list any parking options on site. There is a paid airport shuttle service available.

Is there a fitness centre?

Yes, the hotel has a fitness centre.

Does the hotel offer airport transfers?

Yes, a paid airport shuttle is available.

Is breakfast included?

Breakfast is available, but it is served à la carte rather than as a buffet.

The bottom line

A solid, comfortable choice for travellers who value location and space, with consistently positive feedback on rooms and service.

8.4Based on 2286 reviews and a guest rating of 8.4

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